Our philosophy is quite simple. We believe that the most important thing in any business is to listen to your customers and understand exactly what their needs are. We believe that we do this first and foremost and we then use our internal resources or those of carefully selected partners and specialist companies to deliver those needs or services. We will never under-deliver, we will always go out of our way to surpass our customers expectations if we possibly can. We will also look at how we can provide ‘added value’ by making suggestions or using our creative skills to introduce concepts that our customers may not already have considered. Any projects or work that we undertake will be given our utmost attention and carried out to the very best of our ability and without compromise. We also believe that, if things do go wrong – and occasionally they do (we are all human after all!) – good communication is the key and honesty is always the best policy. There are many companies out there that specialise in one discipline or another but we are quite unique in that our bespoke approach enables us to be a ‘one stop shop’ for all your automotive needs. So, that’s one contact that will look after and manage all of your requirements… that’s what you call ‘carrying the can’.

Established in early 2019, Ribble Valley Automotive is a relatively new concept, however, our core team and key personnel have many years experience in the automotive industry. Cumulatively, we have a wealth of experience in vehicle sales, workshop and bodyshop techniques and cosmetic services such as SMART repairs and detailing. We are a small but functional team working in a close knit family run business and we are both proud and excited to be using our skills and diversifying into new markets such as camper van conversions and vehicle customisation. Most importantly, we are passionate about what we do and we treat each project or vehicle as though it were our own, purchased with our hard earned money!

Our sister company, ArmourFactory, has been successfully supplying and installing ceramic coatings, paint protection film and custom graphics for a number of years and have firmly established themselves within the industry as a leading supplier. As we share the same building, we are fortunate in that we can draw on their expertise and utilise their resources to further strengthen our service portfolio.

One thing we can’t stand is poor service… non-communication, careless, not-my-problem or ‘it’ll do’ attitudes are, without doubt, one of the most frustrating aspects of everyday life. It might be a bold statement but we’re going to stick our heads on the block and come out and say it… It seems as though, here in the UK,  we suffer from this more than many other countries and it’s getting worse… like a pandemic (and we all know where that can lead us!). So, here at RVA, we have made it our mission to become ambassadors of the ‘good service’ cause and we are committed to providing a level of support to our customers that is second to none (yes, that old cliche!). We’re only a small team but we intrinsically understand how important good communication and customer satisfaction really is. On this basis, we give you our personal assurance that we will always do our best  – and we demand the same from our partners and suppliers so that we can deliver the goods at the end of the day. If we fall short, please tell us because it will be interpreted as constructive criticism… after all, the customer is always right! One thing’s for sure, you certainly won’t hear the words “on yer bike” when you put your trust in our company.